Pricing

Honest pricing for honest work.

One flat fee. One-time charge. No subscriptions, no upsells, no surprises — and a 120-day money-back guarantee on every request.

Guarantee included

DD214 retrieval, done for you

Every step handled — one upfront price.

$125

One-time charge

  • Full SF-180 preparation
  • Submission to NPRC within 1 business day
  • Bi-weekly status updates by email
  • Active follow-up at 30, 60, 90 days
  • Encrypted, expiring secure delivery
  • NPRC back-and-forth handling at no extra cost
  • 120-day money-back guarantee
Request my DD214
What's included

Everything in your flat fee.

  • SF-180 preparation
  • Submission to NPRC within 1 business day
  • Bi-weekly status email updates
  • Active follow-up with NPRC
  • Encrypted delivery (no plain email attachments)
  • NPRC rejection / re-submission handling
  • 120-day money-back guarantee
  • Priority case handling
  • Day-105 proactive check-in

Fire-damaged records: $249

The 1973 fire at the NPRC building destroyed millions of records — mostly Army veterans separated 1912–1959 and Air Force veterans separated 1947–1963 with names beginning Hubbard–Z. Replacements for these veterans require a reconstruction process using alternate documents (pay records, hospital records, unit morning reports).

This work is meaningfully harder and the timeline runs 6+ months. We price it at $249 and tell you upfront — no bait-and-switch from $125. If you suspect your records may be fire-damaged, mention it during intake or email help@veterandd214.com first.

Refund policy

When you get your money back.

DD214 retrieval ($125)

If we cannot retrieve your DD214 within 120 days, you receive a full automatic refund. No forms, no fight.

Changed your mind?

Full refund any time before we submit your request to NPRC.

Delivery issues

If your secure link expires or has a delivery problem, we re-issue immediately at no charge. Not a refund situation.

Document errors

If the DD214 NPRC sends has errors, we work with them on corrections at no additional charge. Some corrections require a separate DD215 process, which we'll explain.

Pricing questions

A few things worth asking.

Is this a subscription?
No. It's a one-time charge of $125 for one DD214 retrieval. There are no recurring fees of any kind.
Is the money-back guarantee included?
Yes — every request includes the 120-day money-back guarantee. If we can't retrieve your DD214 within 120 days, you get a full automatic refund. No forms, no fight.
Do you offer discounts for VSOs or funeral homes?
Not at launch. As we grow, we may offer B2B referral pricing — contact us if you're interested.
What about multiple DD214s for one family?
Each request is priced separately. We can group billing if you're ordering several at once — email us first so we can set that up.
What payment methods do you accept?
All major credit cards, plus Apple Pay and Google Pay. We don't accept checks or money orders.

Ready when you are.

A short intake form. One flat fee, guarantee included.